Shipping Policy

At BSV Collectibles, we aim to process and ship orders promptly and transparently. Please read the following information carefully before placing an order.

Order Processing Times

Orders are typically processed within 1–3 business days after payment is received, unless otherwise stated on the product listing. Business days do not include weekends or holidays.

Orders containing live break, rip-and-ship, or livestream products may require additional processing time depending on stream schedule, sorting, and packaging volume.

Shipping Methods and Delivery Times

Shipping options and rates are displayed at checkout based on the delivery address and the items ordered.

Estimated delivery times begin after the order has been processed and shipped, not at the time the order is placed.

Typical delivery estimates are as follows:

Domestic standard shipping: 3–7 business days
Domestic expedited shipping: 1–3 business days, where available

Delivery times are estimates only and are not guaranteed unless expressly stated by the carrier.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, value, and destination of the order. Customers are responsible for reviewing and accepting shipping costs before completing checkout.

Any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or carrier are the sole responsibility of the customer.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. BSV Collectibles is not responsible for delays, losses, or additional costs resulting from incorrect, incomplete, or undeliverable address information supplied by the customer.

If an order is returned to us due to an address issue provided by the customer, the customer will be responsible for any additional shipping costs required to resend the package.

Delayed, Lost, or Misrouted Shipments

Once an order has been handed to the shipping carrier, delivery is subject to the carrier’s operations and timelines.

BSV Collectibles is not liable for delays caused by:

carrier service disruptions
weather events
customs processing
incorrect delivery information supplied by the customer
other events outside our reasonable control

If a shipment is lost or significantly delayed, we will make reasonable efforts to assist the customer in opening a carrier claim or locating the parcel.

Where the carrier confirms a shipment as lost, any refund, replacement, or resolution will be handled in accordance with our Returns Policy, carrier coverage, and the specific product type purchased.

BSV Collectibles is not responsible for any indirect, incidental, or supplementary costs incurred by a customer as a result of delayed, lost, or misrouted shipments, including but not limited to travel costs, third-party fees, missed events, or consequential losses.

Risk of Damage in Transit

If an order arrives visibly damaged, customers should retain all packaging materials and contact us within 48 hours of delivery with photographs of the packaging and item(s), so that we can review the issue and assist where possible.

Sealed Packs, Boxes, and Other Chance-Based Products

Certain products sold by BSV Collectibles are chance-based products, including but not limited to sealed trading card packs, sealed boxes, mystery products, and similar randomized items.

Because the contents of such products are inherently random, the following conditions apply:

We do not accept returns, cancellations, refunds, or exchanges based on the contents received, pull rates, card values, duplicates, product outcomes, or disappointment with results.
A customer’s right to cancel or amend an order for chance-based sealed products ends once the order has been dispatched.
If chance-based sealed products are opened during a livestream, break, or rip-and-ship format at the customer’s request or pursuant to the product format purchased, the sale is final once the opening begins.
Returns or claims relating to sealed chance-based products will only be considered where required by law, or where the product arrives materially damaged, incorrect, or not as described.

Contact

If you have any questions regarding shipping, delivery, or an active order, please contact us through our Contact Us page or at the business email listed on our website.