Liability for Delayed, Lost, or Misrouted Orders

Once an order has been shipped, delivery timing is subject to the carrier’s operations and is outside BSV Collectibles’ direct control. We are not liable for indirect, incidental, special, or supplementary costs incurred by a customer as a result of shipping delays, lost packages, misrouted packages, or carrier delivery errors, including but not limited to missed events, travel costs, third-party expenses, or loss of opportunity.

Where a shipment is delayed, lost, or misrouted, BSV Collectibles will make reasonable efforts to assist the customer with tracking, carrier inquiries, and, where applicable, insurance or claims processes. Any refund, replacement, or other resolution will be handled in accordance with our Returns Policy, the carrier’s claim procedures, and any shipping insurance purchased or included with the shipment.

BSV Collectibles is not responsible for delays caused by weather, carrier disruptions, customs processing, incorrect address information provided by the customer, or other events outside our reasonable control.